• We take ownership of what we do.

  • We have shown it in the past.

  • We thrive to better the past by proposing best-in-class technology.

  • No Client-Service provider Integration problem.

  • We know what you want

HUMAN RESOURCE MANAGEMENT

RECRUITMENT PROCESS

APPOINTMENT LETTER

EMPLOYMENT RECORD FORM

CONTRACT AND OPERATION SYPNOPSIS

PERFORMANCE SCORE CARD

CORPORATE SOCIAL

EMPLOYEE BENEFITS

RESPONSIBILITY

HIRING PLAN

STRATEGIES –TO AVOID ABSENTEEISM & ATTRITION 

TRAINING INDUCTION

WELFARE & COMPLIANCES

NEW RECRUITMENT PROCESS

BACKGROUND VERIFICATION PROCESS - SAMPLE

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CRITERIA

REFERENCE

CRIMINAL

POLICE VERIFICATION

NATIONAL IDENTITY

SCOPE

CRIMINALITY WATCH LIST & COURT RECORDS

VERIFICATION FROM THE LOCAL POLICE STATION FOR PRESENT & PERMANENT ADDRESS LOCATIONS

VERIFICATION FROM THE LOCAL POLICE STATION FOR PRESENT & PERMANENT ADDRESS LOCATIONS

(1) PAN CARD/ PASSPORT

(2) VOTERS ID

(3) RATION CARD

(4) DRIVING LICENSE / U I D CARDS

DETAILS VERIFIED

TO CHECK CANDIDATE’S INTEGRITY, PERFORMANCE, STRENGTH & AREAS OF IMPROVEMENT FROM THE REFERENCE.

SHARE COPY OF WRITTEN VERIFICATION, COURT RECORDS TO BE CHECKED IN AREA OF CURRENT & PERMANENT RESIDENCE.

STAMPED & SIGNED DOCUMENT BY THE INSPECTOR/ SUB-INSPECTOR CONFIRMING NO CASES AGAINST THE CANDIDATE IN POLICE STATION

CHECK THE VALIDITY OF THE DOCUMENT FROM THE ISSUING AUTHORITY.

TRANSITION AND MANPOWER DEPLOYMENT

Kick-off meting

Facility audit

Finalizing operation methodology

Manpower sourcing

Pre-deployment training

Delivery of Equipment/ Material

Review all process

Site take-over

TAT MANAGEMENT

Resolution time can be defined for any Job Type & Priority Combination

Escalation time and the person to escalate can be defined

A report can be generated at Month-End for checking compliance

Track the requests 24/7 by their status

Complete dashboard view based on category and status, available on mobile

Requestor’s feedback for each ticket

Automatic reopen of the ticket if the requestor is not satisfied with resolution

E mail alert on registration of ticket (Both to requestor and Helpdesk admin)